Shipping Policy

Processing Time

Free & Standard shipping (Canada)
Please allow 2-4 business days for your order to be processed. Shipping times are estimated to be around 2-4 business days.

Failed Delivery/Returned to Sender

If the package cannot be delivered to the given shipping address due to causes ascribable to the absent cooperation of the customer (wrong or incorrect phone number, wrong or incorrect shipping address, absent receiver,) or if the customer refuses to collect the package, the package will be returned to the sender (Bukobaba Essentials Inc.) at the customer’s expense. The expense includes shipping costs and any duty and tax the package may have incurred; this amount will be deducted from the total of the order to be refunded.

Damaged/Opened Box

If you receive your package, and it is damaged and/or opened, please take a photo of the damage before checking the contents inside. Please submit a claim via Canada Post and contact us about the situation at info@bukobaba.ca.